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Shipping & Returns

SHIPPING & RETURNS

SHIPPING

All purchases made on this site are normally despatched on the first working day after you place your order, subject to stock availability, and are despatched to UK customers using Royal Mail and to overseas customers using either Royal Mail or Parcelforce.

Normally, UK customers can expect their order to arrive within 4 working days; European and worldwide delivery times vary depending upon the destination but normally arrive within 6-10 working days.

If your order is out-of-stock, we will send you a list of alternatives for exchange by email within 3 working days. You can then choose to exchange your order or receive a full refund.

SHIPPING CHARGES

Delivery charges are determined by the weight of the order and the destination of the package. Confirmation of delivery costs will be displayed on-screen before you complete your order.

The charge for a pair of shoes is 3.50 GBP within the UK, 6 GBP to Europe and 8 GBP to the Rest of World.

RETURNS AND REFUNDS

We want you to be totally satisfied with every purchase you make using this website. If, however, you are not completely happy with your purchase, simply return it to us within 14 days. Providing the goods are returned in a saleable condition, we'll offer you a full refund or exchange.

Please note that postage charges are not refunded and the postage costs of any returns are borne by the customer. �If you require an exchange, this will be sent out free of charge.